Flexible IT SUPPORT SERVICES to suit you

We’ll act as your strategic IT partner and expert team, providing a bespoke service that’s tailored to your business needs.

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Managed IT support

Having an IT support plan in place is critical for success in today’s business environment. But we know that for small and medium businesses, maintaining this can be expensive and distracting. 

And in an ever-changing landscape of increased cyber threats and new legislation, your IT needs to be proactively managed and strategically led. We’ll provide fully managed IT solutions either remotely or onsite, with 24/7 monitoring and management. 

We’ll manage every aspect of your IT support needs, so you don’t have to give it a second thought. Whether resolving a simple computer issue, deploying a new workstation, or monitoring your systems for hidden problems, we’re here for you. 

Make a call:

+(976)7004 1010 

OUR IT SUPPORT PLANS

Our goal is to provide great customer satisfaction by communicating, understanding and delivering unmatchable products on rent with outstanding customer service. We have a passionate and experienced team to support our ideology and ready to provide intense customer satisfaction at every stage of your projects.

 
 

Basic service

  • System diagnostics
  • Unlimited Service Desk support (remote support by tel, email, portal) 
  • Reactive desk-side support & scheduled onsite visits
  • And optional support services

enhanced service

  • Includes Basic IT service
  • Priority response
  • Training & Management consulting
  • Business IT planning support Automated updates & patch management
  • And optional support services

completed service

  • Includes enhanced IT supports
  • Server room maintenance
  • Scheduled  preventative maintenance
  • Virus protection & monitoring
  • Monthly reporting for transparency
  • And optional support services

How we growth our business.

Every organization faces different hazards and risks and different stage with their health and safety management. That’s why we are implementing OHSAS 18001 to help us put health and safety first.

REMOTE IT SUPPORT

Make disruptive computer problems a thing of the past, allowing you to stay productive in a fast-paced working environment. Call us with an issue and get help, right when you need it.

24/7 PROACTIVE MONITORING

Rest easy knowing your systems are being monitored around the clock, root causes are being identified and addressed, and hidden issues are resolved before they turn into major problems.

FLAT-RATE BILLING MODEL

Know exactly how much you’re paying for IT services each month with our flat-rate subscription based model. Get unlimited IT support rather than paying someone every time you have a problem.

ON-SITE ASSISTANCE

Take advantage of our rapid-response on-site support team whenever you need to work with someone in person. Get all the benefits of an in-house managed IT department.

BUSINESS INTELLIGENCE

Get best-in-class care thanks to our proprietary Business Intelligence dashboards, which provide our service team with real-time information about your needs and our performance.

FRIENDLY SERVICE

Enjoy IT support from our personable, friendly, and articulate professionals who care about brightening your day while they work on your computer systems. Never get stuck with an unpleasant IT guy again!

we will take care of all the IT configurations!

If you’re interested in our IT support services, please contact our expert team today or call (976)-70041010 to arrange your FREE IT audit.

why work with us

Qualified service

All Your Tech Supported

No Hidden Fees

Your Strategic IT Partner

Tailored Support

Certified & Experience Team

Connect with us

We provide IT solutionsIT supportcloud and consulting services to organisations across many sectors and sizes.

Working hours

Monday - Friday: 8:00 - 18:30 Hrs
(Phone until 18:00 Hrs)

We are here

Saruul Center, Narni Road-53​ Sukhbaatar District, Ulaanbaatar , Mongolia
Phone: (976) 70041010 ​
Email: sales@itom.mn